What is your average responsetime on tickets?

We strive to respond to any and all tickets within one hour of opening. Right now, our average response time is 35 minutes.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Why does it cost money to transfer a domain?

A domain transfer will cost money at every domain registrar or web host. The reason for this is...

What is Sales Tax?

Sales Tax is a tax charged for customers ordering from a European Country. This is to comply with...

Are your services pro-rated?

Billing is calculated from the day you signed up, and for whichever term you decided for. This...

Do you offer Dedicated IP's?

You can add a dedicated IP to your account through the Client Area, or during checkout.The cost...

Is adult content allowed?

We do not permit adult content on our Shared Web Hosting environments.The reason for this is that...